Tips to Avoid Fraud | Legal

Piracy Can Cost You

Pirated software may contain spyware, which after installation can steal personal and confidential information (for example credit card, bank account, passwords, address book information, etc.) from your computer without your knowledge. Stolen information can then be exploited through pirated software.

Piracy Can Cost You Your Computer

Pirated software can make your computer more vulnerable to virus attacks which can lead to loss of irreplaceable files or corruption to other software on your computer. In some cases, pirated software can lead to the destruction of your computer by permanently damaging the hard drive or other components.

Warning Signs

Prices That Are Too Good to Be True.

Be suspicious of prices 30% below standard retail price. Check current NortonLifeLock product prices at https://nortonlifelock.com.

Purchase software only from reputable companies. When purchasing from websites, make sure they are legitimate:

During checkout, look for a padlock icon on your browser.
Make sure URL is https:// not http://. The "s" means that information is encrypted when it's sent over the Internet. It doesn't mean the site is legitimate.
Review and confirm return policy
Make sure the website has valid contact information
Do not download NortonLifeLock software from Torrent sites, peer-to-peer, etc.

Auction Sites

Price below 30% of standard retail price
Unbundled OEM and System Builder software
No box and manual on CD
No tech support
Disc only
CD-R/backup copy
Software described as "cannot be registered"
Compilation - more than one program on a single CD
Product not intended for the country or region you are residing in

Spam and Phishing

Be cautious of unsolicited spam that promotes NortonLifeLock branded software
Be cautious of phishing emails masquerading as NortonLifeLock
File spam complaints with FTC
Visit sources of spam for more information on spam

Tech Support (Impostors) Scams

Some companies may pretend to represent NortonLifeLock Tech Support and will contact you to offer support services for money, however they may be scammers. Learn more about Tech Support Scam and how to avoid becoming a victim.