Evidence of Coverage: All Members Except NY and WA State Residents
STOLEN IDENTITY EVENT INSURANCE
EVIDENCE OF COVERAGE
STOLEN IDENTITY EVENT INSURANCE
This Evidence of Coverage is provided to inform you that as a customer of LifeLock who is enrolled in a LifeLock Identity Theft Protection Program that includes identity theft insurance (each a “Membership Program”), you are entitled to certain benefits under the Master Policy, as referenced below. This Evidence of Coverage does not state all the terms, conditions, and exclusions of the Master Policy. Your benefits will be subject to all of the terms, conditions, and exclusions of the Master Policy, even if they are not mentioned in this Evidence of Coverage, and the limit of benefits for the Membership Program for which you have subscribed. Your entitlement to benefits under the Master Policy will terminate upon termination of your enrollment in any Membership Program. A complete copy of the Master Policy will be provided to you upon request.
The chart below identifies the benefit limits available for each type of Loss covered under the Master Policy for each Membership Program offered by LifeLock. You will be eligible to receive benefits up to the maximum benefits for the covered Losses listed under the specific Membership Program for which you have subscribed.
Item of Coverage | LifeLock Basic, Command Center, Junior, LifeLock for Minors LifeLock Standard, LifeLock Standard Without Credit, LifeLock Select, LifeLock Select Without Credit LifeLock Defender, LifeLock Defender Choice, LifeLock Defender Choice Without Credit, LifeLock Defender Preferred, LifeLock Defender Preferred Without Credit |
LifeLock Advantage, LifeLock Advantage Without Credit, LifeLock Ultimate, LifeLock Senior | LifeLock Ultimate Plus, LifeLock Ultimate Plus Without Credit, LifeLock Benefit Elite, LifeLock Premium, LifeLock Premium Without Credit, LifeLock Benefit Elite Plus, LifeLock Benefit Elite Premium |
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I-A: Reimbursement Coverages for Stolen Identity Events A1 through A6: A1 – Replacement of Documents A2- Travelling Expenses/Assistance A3 – Loss of Income A4 – Childcare and Elder Care A5 – Arrested Related Expenses A6 – Other |
Up to a total of $25,000 per Member Per Annum | Up to a total of $100,000 per Member Per Annum | Up to a total of $1,000,000 per Member Per Annum |
I-B: Reimbursement Coverage for Stolen Wallet | Up to $25,000 per Member Per Annum (Maximum of $500 for replacement of stolen cash) | Up to $100,000 per Member Per Annum (Maximum of $500 for replacement of stolen cash) | Up to $1,000,000 per Member Per Annum (Maximum of $500 for replacement of stolen cash) |
I-C Reimbursement Coverage for Unauthorized Funds Transfer | Up to $25,000 per Member Per Annum | Up to $100,000 per Member Per Annum | Up to $1,000,000 per Member Per Annum |
I-D Remediation Coverages D1 and D2: D1 – Legal Costs D2 – Remediation Services Costs |
Up to a total of $1,000,000 per Member Per Annum | Up to a total of $1,000,000 per Member Per Annum | Up to a total of $1,000,000 per Member Per Annum |
Throughout this Evidence of Coverage, the words “you” and “your”
refer to any person enrolled in one of LifeLock’s Membership Programs.
The words “we,” “us,” and our” refer to United Specialty Insurance
Company, Inc., the insurance company issuing the Master Policy.
Other words and phrases that appear in quotation marks or capital letters have special meaning. Refer to the DEFINITIONS below.
DEFINITIONS
The following definitions shall apply for purposes of this Evidence of Coverage:
A. Access Device means an electronic device or vehicle, such as a
card, code, electronic serial number, mobile identification number or
personal identification number or other means of access to Your Account,
or any combination thereof, that may be used by You to initiate a Funds
Transfer.
B. Account means any checking, savings, money market, brokerage,
or credit card account held in Your name or for Your benefit directly or
indirectly by a Financial Institution, established primarily for Your
personal, family or household purposes, and not used for Business
purposes. Account also includes, but is not limited to, a Retirement
Account held in the name of the Member, or the Member’s authorized
representative.
C. Adult means a person who has attained the chronological legal age of majority, generally eighteen (18) years from date of birth.
D. Bank Card means a card, a card number or an Account number associated with an automated teller card, a credit card or a debit card.
E. Business means any employment, trade, profession or occupation.
F. Commencement Date means the date on which You become covered
under the Master Policy, which date shall be the later of September 1,
2019, or the date on which or the date on which the premium is paid on
Your behalf upon or after Your enrollment in a Membership Program.
G. Computing Device means a desktop, laptop, tablet computer,
hard wired or Wi-Fi connected internet router, modem, cellular phone or
smart phone. Such device must be owned or leased by You and operated
under Your control.
H. Computer System means (i) the permanently located or portable
hardware components of any digital system or device used to store,
process, read, amend, or control data (including but not limited to
text, voice recordings and images), and (ii) the software program held
on or run by such a system, comprising a set of instructions capable,
when incorporated in a machine readable medium, of causing a machine
having information processing capabilities to indicate, perform, or
achieve a particular function, task or result.
I. Cyber Attack means a malware attack or other unauthorized
access or use of an Insured’s Computing Device or Computer System either
by an unauthorized person or for an unauthorized purpose resulting in
damage to the Computing Device, Computer System or data arising from
malicious code, including but not limited to viruses, worms, Trojans,
spyware and key loggers.
J. Declarations Page means the Declarations Page dated as of the Commencement Date.
K. Extortion means and includes blackmail or criminal threats,
carried out by a person or persons, by means of preventing You from
either gaining access to Your Account(s) and/or personal data or
threatening to destroy Your personal data where such actions are carried
out for the purpose of extorting or compelling the payment of money.
L. Financial Institution means a federally insured U.S. regulated
and domiciled entity that holds an Account, including a bank, savings
association, or credit union.
M. Funds Transfer means a transfer, including one initiated
through an Access Device, electronic terminal, telephone, Computing
Device, Computer System, or magnetic tape for the purpose of ordering,
instructing or authorizing a Financial Institution to debit or credit an
Account. Funds Transfer includes, but is not limited to, point-of-sale
transfers, automated teller machine transfers, direct deposits or
withdrawals of funds, transfers initiated by telephone, and transfers
resulting from Bank Card transactions, whether or not initiated through
an electronic terminal or a Computing Device. Funds Transfer shall also
include a request or direction to the U.S. Internal Revenue Service or
the taxing authority of any state, county or municipality in the United
States of America to issue a tax refund by pre-paid Bank Card, check or
any other means.
N. Government Visit means traveling to obtain replacement of
United States government issued personal identification documents,
and/or to visit a governmental agency or department of the United
States, any state or territory of the United States or any political
subdivision thereof in order to replace, amend or rectify governmental
records containing personally identifiable information.
O. Insured, You and Your means a person who, at the time
of a Stolen Identity Event or with respect to Item I-B, at the time of
the Theft, is (1) enrolled in a Membership Program, and (2) is a U.S.
Citizen, Canadian citizen domiciled in the USA, or U.S. resident with a
legal right of abode, including members of the U.S. Armed Forces while
abroad. Insured also means the parent or legal guardian of a Minor
Member, and in the case of an Adult, if such Adult is not legally
competent to manage their affairs, such Adult’s authorized
representative holding a power of attorney or guardianship appointment
to act on the Adult’s behalf.
P. Insurer, We, Us and Our means United Specialty Insurance Company.
Q. Internet means the worldwide public network of computers as it currently exists or may be manifested in the future.
R. Item means with respect to the Membership Program benefits
described in Appendix A, the Items of insurance coverage that may be
available for a particular form of Loss covered under this Policy, which
are listed as Items I-A Reimbursement Coverages A1 through A6,
Reimbursement Coverage I-B Stolen Wallet, Reimbursement Coverage I-C
Unauthorized Funds Transfer, and I-D Remediation Coverages D1 and D2.
S. LifeLock means LifeLock, Inc.
T. Limit(s) means the amounts specified in Appendix A to this
Policy, which amounts represent the maximum amounts, in U.S. Dollars, We
will pay Per Annum with respect to each Insured.
U. Loss means loss or damage of the type described in Section I,
Insuring Agreement which is sustained by You, and, except with respect
to Item I-B, includes Losses incurred by a parent or legal guardian on
behalf of a Minor Member.
V. Master Policyholder means LifeLock.
W. Member means a person who is enrolled in a Membership Program.
X. Membership Program means those plans and programs offered by
LifeLock to its Members both presently and in the future, including
without limitation: LifeLock Standard®, LifeLock Advantage®, LifeLock
Ultimate Plus®, and LifeLock Benefit Elite®.
Y. Minor Member means a child or dependent of a Member whose
chronological legal age is less than the age of majority, generally
under eighteen (18) years, from date of birth, which child or dependent
is enrolled in a Membership Program.
Z. Per Annum means for the purposes of the benefit limits, the maximum amount payable in any twelve (12) month period.
AA. Policy means the Master Policy, together with any
attachments, endorsements, exhibits and appendices thereto, as well as
any evidence of coverage provided to an Insured.
BB. Retirement Account means a defined contribution retirement
savings plan in which an employee can elect to have the employer
contribute a portion of the employee’s cash wages to the plan on a
pre-tax basis, and includes plans established pursuant to sections
401(k), 403(b), and 457 of the Internal Revenue Code, as well as Thrift
Savings Plans.
CC. Stolen Funds Loss means the principal amount incurred by You
and caused by an Unauthorized Funds Transfer, and any associated fees,
penalties and interest incurred by the Insured which have been levied by
a Financial Institution, the U.S. Internal Revenue Service or the
taxing authority of any state, county or municipality in the U.S., which
You would not have incurred but for the Unauthorized Funds Transfer.
Stolen Funds Loss shall not include any amount for which You did not
seek reimbursement from the Financial Institution which holds the
Account from which funds were stolen, and any amount for which You are
(or would have been but for coverage under this Policy) eligible to
receive reimbursement from any other source. In relation to the filing
of any fraudulent tax refunds, Stolen Funds Loss shall not include any
amount for which You did not seek reimbursement from the U.S. Internal
Revenue Service or the taxing authority of any state, county or
municipality in the U.S.
DD. Stolen Identity Event means an occurrence after the
Commencement Date and before the Termination Date, whether committed by
one or more persons or entities, of Theft of Your or a Minor Member’s
personally identifiable information that is generally used by Financial
Institutions to authenticate the identity of an account holder, such as
Your or a Minor Member’s personal government issued identification,
social security number, or date of birth. Stolen Identity Event
includes one or more uses of such stolen information, without Your
uncoerced express authorization or consent, to access an Account,
establish or use a deposit, credit or other Account asset, secure a
loan, secure or obtain a tax refund from the U.S. Internal Revenue
Service or the taxing authority of any state in the United States of
America or the District of Columbia through the filing of a fraudulent
tax return, enter into a contract, or commit a crime. Stolen Identity
Event shall not include a Cyber Attack, or the use of an Insured’s
Business name or any other method of identifying any Business activity
of an Insured.
EE. Suit means a civil proceeding seeking money damages or
equitable relief that is commenced by the service of a complaint or
similar process in connection with a Stolen Identity Event.
FF. Termination Date means the earlier of the date an Insured
ceases to be enrolled in a Membership Program or the cancellation or
termination of this Policy.
GG. Theft means unauthorized or non-consensual taking, possession, misappropriation, exercise of control, access or use.
HH. Unauthorized Funds Transfer means a Funds Transfer from an
Insured’s Account, resulting from or as part of a Stolen Identity Event,
that is initiated by a person other than You without the actual
authority to initiate the transfer and from which You or Your immediate
family members receive no benefit. An Unauthorized Funds Transfer shall
include a Funds Transfer that consists of a tax refund obtained or
secured by the filing of a fraudulent tax return with the U.S. Internal
Revenue Service or the taxing authority of any state, county or
municipality in the U.S. An Unauthorized Funds Transfer shall not
include: an electronic funds transfer initiated: (i) by a person to whom
You furnished an Access Device, unless You have notified the Financial
Institution holding the Account that such person is no longer authorized
to access the Account, (ii) with fraudulent intent by You or any person
acting in concert with You, or (iii) by a Financial Institution or its
employee(s). For purposes of this paragraph, an immediate family member
includes only one who is a spouse (or analogous domestic partner
recognized by law, such as a civil union), Your child, or child of Your
spouse at the time of the Unauthorized Funds Transfer, and does not
include any of the foregoing individuals if You report the Unauthorized
Funds Transfer to law enforcement authorities, and cooperate in
prosecuting the immediate family member.
I. INSURING AGREEMENT
The following coverages are provided under the Policy subject to applicable Limits. Exclusions follow further below.
A. Reimbursement Coverages for a Stolen Identity Event
- Replacement of Documents. The expenses actually and
reasonably incurred by You as a direct result of a Stolen Identity
Event, including fees for notarization of affidavits or similar
documents, long distance telephone call charges, charges for sending
documents via facsimile, fees for making photocopies, and postage for
(i) replacing identity documents (such as driver’s licenses, passports,
birth certificates and marriage certificates), or (ii) obtaining police
reports at LifeLock’s request.
- Traveling Expenses/Assistance. Additional expenses (including
for fuel, parking, airline tickets, lodging, taxi or ride share, and/or
a rental car) actually, necessarily and reasonably incurred by You, as a
direct result of a Stolen Identity Event, in making a Government Visit,
or to replace, amend or rectify records relating to Your true name or
identity, as well as expenses actually, necessarily and reasonably
incurred by You to return to Your permanent residence.
- Loss of Income. Actual lost income that You would have earned
as salary or wages in the United States, whether for partial or whole
work days, but for time reasonably and necessarily taken off or away
from regularly scheduled work and away from the work premises, solely as
a result of efforts to make a Government Visit, or to replace, amend or
rectify records relating to Your true name or identity as a direct
result of a Stolen Identity Event, not exceeding 30 days. Actual lost
income includes remuneration for vacation days, discretionary days,
floating holidays, and paid personal days. Lost income shall not include
remuneration or compensation either or (i) for sick days, (ii) for time
off to do tasks that could reasonably have been done during non-work
hours, (iii) any compensation under any self-employment arrangement,
including, without limitation, a sole proprietorship or any entity that
You own or of which You control more than fifty percent (50%) of the
equity, or (iv) for disruption, interference with or interruption of a
business function or process. Coverage is limited to income based on
eight (8) hours a day and lost within six (6) months after Your
discovery of a Stolen Identity Event.
- Childcare and Elder Care. The expenses actually and
reasonably incurred by You for providing additional childcare or care of
elderly or infirm relatives for which You are directly responsible
while travelling for a Government Visit or to replace, amend or rectify
records as a direct result of a Stolen Identity Event. Such care must be
provided by a professional care provider who is not Your relative.
- Arrest Related Expenses. Expenses actually and reasonably
incurred by You to obtain a bail bond or to secure emergency legal
assistance in connection with a criminal arrest of You, which arrest is a
direct result of a Stolen Identity Event.
- Other. Other expenses actually and reasonably incurred by You
as a direct result of a Stolen Identity Event. However, for purposes of
this Section I.A.6, Loss shall not include:
(i) costs or expenses otherwise specifically identified under Section I of this Policy;
(ii) an Unauthorized Funds Transfer (for which separate cover is provided in Section I.C of this Policy);
(iii) any losses specifically excluded in this Policy; and/or
(iv) costs incurred or expenses paid to lawyers and/or other third party professionals retained directly by You.
B. Reimbursement Coverages for Stolen Wallet
Stolen Handbag, Purse or Wallet. The cost of replacing Your
stolen handbag, purse, wallet and/or similar container that You used for
the purpose of carrying identifying documents and cash, as well as the
cash contained therein, provided that:
(i) the Theft included U.S. government issued personal identification
documents, credit cards or other confidential personal identification
information of the Insured;
(ii) the Theft occurs after the Commencement Date and before the Termination Date; and
(iii) the Theft is reported to law enforcement authorities within
twenty-four (24) business hours of the incident and determined to be a
Theft as evidenced by the police report and other reliable
documentation.
Replacement of cash pursuant to this Section I.B is subject to the
separate Limits identified in Appendix A. Replacement of cash will be
limited to only the face value of the stolen currency as evidenced by
the police report and relevant withdrawal documents. Gift cards,
promotional cards, or other non-Bank Card prepaid payment devices and
their value are expressly excluded from coverage. Not more than one
handbag or purse and one wallet or similar container will be reimbursed
per Theft.
C. Reimbursement Coverages for Unauthorized Funds Transfer
The direct financial loss of an Insured arising directly from a Stolen
Funds Loss incurred as a direct result of a Stolen Identity Event.
D. Remediation Coverages
- Legal Costs. The amount of reasonable and necessary expenses
paid to lawyers and other third party legal professionals and experts
retained by LifeLock on Your behalf to represent You and incurred as a
direct result of, and in connection with remediating, a Stolen Identity
Event, including the defense of a Suit brought against You, the removal
of any civil judgment wrongfully entered against You, legal assistance
at an audit or hearing conducted by a governmental agency, legal
assistance in challenging the accuracy of Your consumer credit report,
and the defense of any criminal charges brought against You arising from
the actions of a third party in connection with a Stolen Identity
Event.
- Remediation Services Costs. The amount of reasonable and necessary expenses paid to investigators and other third-party experts who are retained by LifeLock and provide any services that are reasonably necessary, viewed in the context of LifeLock’s business and Membership Programs, to restore Your good name and identity, or to recover Your Losses in accordance with Your Membership Program as a direct result of a Stolen Identity Event.
II. LIMITS OF INSURANCE/OUR LIABILITY
The amounts specified in Appendix A to this Policy, which is enclosed
at the end of this document, represent the maximum amounts, in United
States Dollars, We will pay per annum with respect to each Insured. The
benefit Limits to which You are entitled under this Policy will depend
on the Membership Program in which You are enrolled. Except as expressly
provided for in this Policy, this Policy does not cover any other
indirect, punitive, exemplary, incidental or consequential damage or
loss of any nature, including but not limited to, lost profits or
revenue, loss of Business or Business income, or loss in excess of the
Limits set forth herein.
The benefits provided by this Policy are not subject to a deductible.
III. EXCLUSIONS
A. Intentional or Voluntary Unlawful Acts
Any intentional or voluntary dishonest, criminal, malicious or
fraudulent acts in which You participated or which You directed,
including but not limited to any misrepresentation or concealment of a
material fact.
B. Bodily Injury
Any physical injury, sickness, disease, disability, shock, mental
anguish, or mental injury, including required care, loss of services or
death at any time resulting therefrom.
C. War or Terrorism
- An act of war, including undeclared or civil war, or warlike action
in hindering or defending against an actual or expected attack, by any
government, sovereign or other authority using military personnel or
other agents. War includes insurrection, act of foreign enemy, civil
commotion, factional civil commotion, military or usurped power,
rebellion, invasion, hostilities and warlike operations or mutiny.
- An act of terrorism, including any action taken in hindering or
defending against an actual or expected incident of terrorism,
regardless of any other cause or event that contributes concurrently or
is part of any sequence to the Loss. Terrorism includes the actual or
threatened: use of force or violence against person or property,
commission of an act dangerous to human life or property, and commission
of an act, including a Cyber Attack, that interferes with or disrupts
an electronic or communication system (including the Internet or any
part thereof), when the intent or effect is to intimidate, cause fear
in, influence the policy of, affect the conduct of, or coerce a
government, business, the civilian population or any segment thereof, or
to disrupt any segment of the economy, the functioning of any
government, or the health, welfare or safety of any civilian population,
or to interfere with the operations of any organization providing goods
or services that benefit the defense or economy of any nation, civilian
population or segment thereof, or any action taken to hinder or defend
any against any of the foregoing.
Terrorism shall also specifically include, but not be limited to:
a. any hostile act by a person(s) acting with the sponsorship, endorsement or assistance of a state or governmental entity designated by the United States government as a “rogue state,” “state of concern,” “hostile state” or similar designation;
b. any hostile act by a person(s) who is/are members of, or acting on behalf of, an organization recognized as a hostile or terrorist organization by the United States or any agency thereof or other domestic or foreign governmental or law enforcement agency; or
c. any hostile act that is certified, verified, recognized or determined by a competent judicial, administrative, executive or legislative governmental entity to be an act of terrorism.
Multiple acts of “terrorism” which occur within a seventy-two (72) hour period and appear to be carried out in concert or to have a related purpose or common leadership shall be considered to be one incident.
D. Radioactive Contamination
Any Loss or damage arising directly or indirectly from nuclear reaction,
nuclear radiation or radioactive contamination, however such nuclear
reaction, nuclear radiation or radioactive contamination may have been
caused.
E. Commercial and Political Risk
Loss or liability arising from:
Interference with, interruption or frustration of business, including
but not limited to any and all forms of non-performance of contractual
obligations and indemnities.
Failure to or delay in delivery or supply of any form of property whatsoever, unless as a direct result of physical damage.
Any form of financial guarantee, surety or credit indemnity.
d. Interruption or denial of access to an Account by an order of a court, or governmental or civil authority.
F. Stolen Identity Event by a Known Perpetrator
Any Stolen Identity Event committed or attempted to be committed by an
immediate family member, anyone residing with You or other perpetrator
known to the Member without signature authority on the affected Account.
This exclusion shall not apply if You report the Unauthorized Funds
Transfer to law enforcement authorities in accordance with the terms of
this Policy and cooperate in prosecuting the perpetrator.
G. Losses Not Reported Within Ninety (90) Days
(a) A Stolen Identity Event or Unauthorized Funds Transfer that is not
reported to LifeLock within ninety (90) days after it is first
discovered by You; and
(b) Solely with respect to Item I-B, a Stolen Handbag, Purse, or Wallet
loss that is not reported properly or for which You did not submit a
completed claim form within ninety (90) days after the Theft has
occurred.
H. Your Negligence
Any Loss directly or indirectly resulting from Your negligence. For
purposes of this exclusion, “negligence” means the failure to exercise
reasonable care with respect to the disclosure of or providing access to
personally identifiable information, an Account, or Theft of a handbag,
purse or wallet.
I. Other Exclusions
There shall be no coverage for any Loss arising directly or indirectly from:
(1) Business or Professional Services
Any Business activity, including without limitation, any Loss connected
to an Account used in whole or in part for Business purposes.
(2) Public Authority
Any Loss resulting from or arising out of the destruction, confiscation
or seizure by order of any government, law enforcement or public
authority.
(3) Voluntary Transfer or Disclosure
Your voluntary initiation or authorization of a Funds Transfer to a
third party or voluntary access to or disclosure by You of any account
information, code or other security information to someone who
subsequently contributes to a Stolen Identity Event. This does not
include voluntary disclosures that were coerced or made under duress.
(4) Cyber Attack Loss
Any Loss, other loss or damage resulting from or arising out of a Cyber
Attack, including, without limitation, loss of or damage to a Computing
Device or Computer System; loss of data, loss of use of data,
modification or deletion or copying of data; loss of access to a
Computing Device or Computer System, data recovery costs, Computer
System restoration costs, payment made in response to an Extortion
threat, Extortion threat related response costs, and credit monitoring
costs.
IV. PREMIUMS
Premiums for coverage afforded by this Policy are paid by LifeLock for You and on Your behalf.
V. YOUR OBLIGATIONS
As a condition precedent to coverage under this Policy, You shall at all
times have the duties and obligations set forth in this Section V.
A. If a Stolen Identity Event occurs, You shall promptly, but no later
than ninety (90) days after You discover that a Stolen Identity Event or
Unauthorized Funds Transfer has occurred, notify LifeLock. You must
submit a completed claim form to the Insurer and must also follow
LifeLock’s and the Insurer’s instructions to mitigate potential Loss
which will include at a minimum filing a police report, the prompt
notification of the major credit bureaus, the Federal Trade Commission’s
Identity Theft Hotline and appropriate law enforcement agencies.
B. If You are arrested in connection with a Stolen Identity Event, You
shall promptly, but no later than five (5) business days notify
LifeLock.
C. If You are a victim of Theft and sustain a Loss which may be covered
under Item I-B, You shall file a police report within twenty-four (24)
business hours of the Theft and promptly, but no later than ninety (90)
days after the Theft, notify LifeLock. You shall also follow LifeLock’s
and the Insurer’s instructions to mitigate potential Loss.
D. The benefits described in this Policy are available only for Losses
actually and reasonably incurred. In the event that You seek to obtain
any of the benefits provided by this Policy in connection with a Loss,
You shall:
- Notify LifeLock of the Loss in accordance with Section V (A), (B) or
(C) above (as applicable), properly submit to Us the written proof of
Loss provided to You in a claims kit, and provide any other reasonable
information or documentation that LifeLock or We may request;
- Notify the Financial Institution, dispute the Unauthorized Funds
Transfer with the Financial Institution and otherwise follow such
Financial Institution’s policies in strict accordance with the bank’s or
credit card issuer’s terms and conditions following the occurrence of
an Unauthorized Funds Transfer;
- Take all reasonable steps to mitigate Loss, including, with respect
to a Stolen Identity Event, participating in a mediation call to the
Financial Institution with Your LifeLock specialist, requesting a waiver
for any applicable fees, loan application fees or credit bureau fees;
- Provide all assistance and cooperation required in the investigation
and determination of any Loss, including but not limited to:
a. Immediately forwarding to LifeLock and Us any notices, summons or legal papers received in connection with a Loss or the Stolen Identity Event;
b. Authorizing LifeLock and Us to obtain records and other information with regard to any Loss;
c. Cooperating with and helping LifeLock and Us to enforce any legal rights that You or LifeLock may have against anyone who may be liable to You;
d. Attending depositions, hearings and trials, using reasonable efforts to secure and give evidence, and to obtain the attendance of witnesses with regard to any Loss; or
e. Answering questions under oath at such times as may be reasonably required about any matter relating to this insurance or the Loss, as well as permitting Us to inspect Your books and records. In such event, Your answers under oath shall be signed;
- Take all reasonable steps to prevent further Stolen Funds Loss after
discovery of an Unauthorized Funds Transfer including, but not limited,
to promptly contacting the Financial Institution which holds the
Account involved and otherwise following such Financial Institution’s
policies;
- In the event of a Stolen Funds Loss, You shall:
a. Take all reasonable steps to obtain reimbursement for the Stolen Funds Loss from the Financial Institution which holds the Account, to mitigate further losses from the compromised Account and otherwise following such Financial Institution’s policies;
b. Promptly give notice to LifeLock and Us of the Stolen Funds Loss and detailed information regarding the Stolen Funds Loss, including without limitation, the type, dates, and amount of Stolen Funds Loss.
c. Send to LifeLock and Us, upon request, a signed, sworn proof of Stolen Funds Loss, or affidavit (including an IRS Tax Fraud Affidavit, if so requested) containing the information requested to investigate the Stolen Funds Loss. We shall supply You with the necessary forms for this purpose.
d. Provide LifeLock and Us with a complete description of efforts to obtain reimbursement from the Financial Institution that holds the Account and stated reasons why full or partial reimbursement was not provided by the Financial Institution; and
e. Provide any other reasonable information or documentation that LifeLock and We may request;
- If You are a victim of Theft and sustain a Loss which may be covered under Item I-B, You shall:
a. report the Theft to law enforcement authorities within twenty-four (24) business hours of the incident and provide the police report to LifeLock and Us; and
b. provide LifeLock and Us with proof of purchase of the stolen handbag, purse, wallet and/or similar container.
E. You will make claims against all third parties as may be reasonable
for full mitigation of Your Loss as directed by LifeLock or Us, and
shall reasonably assist LifeLock and Us in making and pursuing any such
claims in Your name or otherwise.
VI. CONDITIONS
The following Conditions apply to this coverage.
A. Cancellation, Nonrenewal and Conditional Renewal
- The Master Policy shall terminate on the date specified in the
Declarations Page or, in the event of cancellation or nonrenewal of the
Master Policy, then the date specified in such notice of cancellation or
nonrenewal. There shall be no coverage for a Stolen Identity Event or,
with respect to item (I)(B), a Theft occurring after the effective date
and time of such expiration, cancellation or nonrenewal. Termination of
the Master Policy shall not reduce any time periods during which you
must report a Stolen Identity Event, Unauthorized Funds Transfer or,
with respect to item (I)(B), a Theft, or during which you must send Us
and LifeLock a signed, sworn proof of Loss or affidavit containing the
information We request to investigate a claim.
- We shall mail or deliver to LifeLock as the Master Policyholder at
the mailing address shown in the Declarations Page of the Master Policy
written notice of premium increase, change in deductible or reduction in
limits or substantial reduction in coverage at least thirty days before
the expiration date of the Master Policy. If we fail to provide the
thirty days’ notice, the coverage provided to LifeLock as the Master
Policyholder remains in effect until notice is given or until the
effective date of replacement coverage obtained by LifeLock as the
Master Policyholder, whichever occurs first. Notice is considered given
thirty days following the date of mailing or delivery of the notice. If
LifeLock as the Master Policyholder elects not to renew, any earned
premium for the period of extension of the terminated Policy shall be
calculated pro rata at the lower of the current or previous year’s rate.
If LifeLock as the Master Policyholder accepts the renewal, the premium
increase, if any, and other changes are effective the day following the
prior policy’s expiration or anniversary date. For purposes of this
Section VI.A.2, notice shall be considered given if we deliver new
Policy terms and conditions thirty days before the expiration date of
the Master Policy.
- Your coverage under the Master Policy shall terminate upon
termination of your enrollment in a Membership Program or the
termination of the Master Policy, whichever the earlier.
B. Changes
The Policy contains all the agreements between You and Us concerning the
insurance afforded. The Policy’s terms can be amended or waived only by
an endorsement issued by Us and made a part of this Policy.
C. Coverage Territory
Subject to its terms, condition and exclusions, this Policy applies: (a)
to a Stolen Identity Event or Unauthorized Funds Transfer occurring
anywhere in the world, but We shall only pay for Loss incurred in the
United States or a branch or office abroad of a Financial Institution;
and (b) with respect to Item I-B only, to a Loss occurring anywhere in
the world.
D. Legal Action Against Us
No legal action may be brought or made against Us under the Policy
unless (i) there has been full compliance with all the terms of the
Policy; and (ii) the action is brought within two (2) years and a day
after the date on which a Stolen Identity Event or Unauthorized Funds
Transfer is first discovered by You or, with respect to Item I-B, a
Theft occurs.
E. Venue and Choice of Law
Any dispute arising out of or related to this Policy, or with respect to
the application of or the interpretation of this Policy, shall be
governed by the laws of the state of Arizona, without giving effect to
the principles of conflict of laws.
You and We further agree that, in the event either party commences an
action against the other arising out of a dispute under this Policy,
such action may only be filed in the state courts in Arizona or in the
federal courts located in the state of Arizona.
F. Concealment, Misrepresentation or Fraud
This Policy shall be void if You intentionally conceal or misrepresent a material fact.
G. Bankruptcy
Your bankruptcy or insolvency shall not relieve Us of any obligation under this Policy.
H. Duplicate Coverages
If two or more of this Policy’s Items of Coverage apply to the same
Loss, We will not pay more than the actual amount of any Loss.
I. Other Insurance
The benefits provided under this Policy are in excess of Your other
existing insurance and other benefits, if any, whether primary, excess,
contingent or on any other basis, including any right to receive
reimbursement for a Stolen Funds Loss from the Financial Institution
holding the Account from which funds were stolen, or from any other
source, or, for fraudulent tax refunds, from the U.S. Internal Revenue
Service or the taxing authority of any state in the United States of
America or the District of Columbia. If there is any other valid
benefit, insurance or right to recovery which would otherwise apply in
the absence of this Policy, benefits under this Policy shall be
available only to the extent that any Loss is not covered by such other
insurance or other benefits, and in no event shall it include
reimbursement of any deductible You paid or were responsible for under
such other insurance or benefit. In no event shall We pay for any Loss
if such other insurance or benefit is denied due to the existence of
Your coverage under this Policy. In no event will We pay more than the
actual amount of Loss.
J. Transfer of Your Rights and Duties under this Policy
Your rights and duties under this Policy may not be transferred without
Our written consent except in the case of death, incapacity or
bankruptcy.
If You die or become incapacitated, Your rights and duties will be
deemed to have been transferred to Your legal representative as
appointed for Your estate or in the case of incapacity having the right
to exercise Your power of attorney, but only while acting within the
scope of duties as Your legal representative. Until a legal
representative is appointed for You, anyone having proper temporary
custody of Your property may assume Your rights and duties under this
Policy, but only with respect to the property in such person’s
possession.